Return and Refund Policy

• Non-Returnable Products:
  Once a digital key or activation code has been delivered and activated, it is considered non-returnable and non-refundable. This policy ensures that our customers only receive genuine and unused keys.
• Faulty or Invalid Keys:
  If you encounter issues with your activation code, such as it being invalid, used, or otherwise defective, please contact us immediately. We will verify the issue and provide a replacement key at no additional charge. If we are unable to provide a working replacement, we will issue a full refund.
• Incorrect Purchase:
  If you have mistakenly purchased the wrong product, contact us as soon as possible, and we will issue a replacement with the correct key. We strive to provide a smooth and efficient process for our customers, so we’re here to assist with any incorrect orders.

If you wish to modify or cancel an order before it’s processed, you can reach out to our support team, and we will do our best to accommodate your request. Once the order is processed or the code is delivered, the order cannot be modified or canceled.

• Fraud Prevention:
  To ensure the safety and security of our platform, we reserve the right to cancel any order we suspect to be fraudulent. If your order is canceled due to suspected fraud, we will provide a full refund.
• Mistaken Orders:
  If you mistakenly make an order, please reach out to us immediately. We will assist in ensuring that you receive the correct product, and if applicable, a refund will be processed.

• Refund Eligibility:
  Refunds are issued in the following scenarios:
  • Faulty or defective product.
  • Incorrect product purchased (eligible for replacement).
  • Order cancellation due to fraud detection.
• Processing Time:
  Refund requests may take up to 1-3 business days to be processed after we verify the issue. Please be patient as we work to resolve any issues promptly.
• Refund Method:
  Refunds will be issued via the original payment method used at the time of purchase. If payment was made using a payment processor (e.g., PayPal), the refund will be processed through that platform.

• Once a digital product key has been activated or used, it is non-refundable. This includes any issues stemming from incompatibility, failure to meet system requirements, or dissatisfaction with the product.
• Refunds will not be issued for issues related to the software itself (e.g., bugs, performance issues) unless the issue is due to a key error on our part.

If you have any questions regarding our Return and Refund Policy or need assistance with a purchase, our support team is always here to help. Contact us via our website or email, and we will guide you through the process.